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FAQ​

How do I place an order?

Call us, email,  fill it up our Contact Us page or we can also book a consultation and create a custom set up.

Do you deliver?

We sure do! South Florida only!


How far in advance should I place my order? 

As early as possible so you can select your desired date and time of delivery or set up, otherwise we use the first-come-first-service principle! If you, have a specific date in mind, we strongly recommend that you book as soon as possible, especially if you would like to book a weekend (since these are the first to be booked).


How long the balloon garlands last?

Our balloon garlands are made from high-grade, 100% natural latex, with that being said, these balloons start degrading quicker under the sun and/or extreme weather. The best rule of thumb is to expect them to last for one day outdoors (since we have extreme heat in South Florida) and they can last for weeks indoors!


Can you do any type of event?

We cover most types of celebrations.


What about collaborations?

Yes, please send us all the info.


Can I get someone in person to help setup my event?

Enchanted Balloons serves the greater Miami to Palm Beach County for on site installation and cleanup. We can arrange this service for an additional charge. Please submit a quote request online or call us to make arrangements.


Can I order the balloons deflated?

We do not offer deflated balloons for now.


What if some balloons pop?

We always include extra free of charge. If you have a really serious popping event give us a call. (Never happen to any of our jobs) 

If you have any other questions, please feel free to Contact Us

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